Shipping policy
Shipping Policy — Vyora Living
Last updated: 3 November 2026
1. Order Processing
At Vyora Living, we aim to process orders as quickly as possible.
Orders are generally processed within 1–3 business days. Processing times may vary depending on product availability, supplier processing times and periods of high demand.
Business days exclude weekends and public holidays.
2. Delivery Destinations
We currently aim to serve customers in Ireland and the United Kingdom, subject to the delivery destinations available at checkout.
Please check that your delivery address is correct before completing your purchase.
3. Estimated Delivery Times
Estimated delivery times depend on the product, supplier and destination.
Typical estimated delivery times are:
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Ireland: 5–12 business days.
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United Kingdom: 5–12 business days.
These are estimates, not guaranteed delivery dates. Actual delivery times may vary. Please confirm that these estimates match the shipping services offered by your suppliers before publishing this policy.
4. Shipping Costs
Any applicable shipping costs will be displayed at checkout before you complete your purchase.
If free shipping is offered on a product or promotion, the applicable conditions will be displayed on our website.
5. Tracking Your Order
Where tracking is available, tracking information will be provided by email once your order has been dispatched.
Please allow time for the tracking information to become active after dispatch.
6. Delays
Delivery may occasionally be delayed due to courier disruptions, customs procedures, public holidays, supplier delays or circumstances beyond our reasonable control.
If your order appears to be significantly delayed, please contact our customer service team for assistance.
7. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.
8. Damaged, Missing or Incorrect Items
If your order arrives damaged, contains an incorrect item or appears to be missing, please contact us with your order number and supporting photographs where appropriate.
We will investigate the issue and work towards a suitable resolution in accordance with applicable consumer protection laws.
9. Customs and Import Charges
For deliveries crossing international borders, customs duties or import charges may apply depending on the shipment and applicable rules. Where relevant, responsibility for these charges will be explained before purchase or in the applicable checkout information.
10. Contact Us
If you have questions about shipping or your order, please contact Vyora Living using the customer service email listed on our website.
We aim to respond as soon as reasonably possible.
Vyora Living